Issue: My SFII is having trouble booting.

Symptom: The machine is turned on and the coin door and LED lights are Illuminated, but the machine is not booting into gameplay)?

Solution: Press and hold the Reset button for 10 seconds. The reset button is the small hole located next to the Power Button and Volume Wheel. 

It will take a small object like a paperclip to press it. Please hold the button for 10 seconds and it should boot right up!

If you are still having issues, please email us at customersupport@newwavetoys.com.

Thanks,

- The New Wave Team